THE CEI GROUP PRIVACY DISCLOSURE STATEMENT
At CEI, we recognize that privacy is a critical element of a secure computing
experience. We understand that our customers have high expectations about how
we collect, use, and store their personal information. In order to create a
trusted environment for our clients, we develop our software, services, and
processes with privacy in mind. We are vigilant in our compliance with global
around the world. We follow the lead of these privacy laws, and apply these
standards globally. No matter where our clients live or work, we are striving
to help them protect their privacy.
INFORMATION COLLECTION AND USE
The CEI Group, acting on the behalf of you or your employer, may collect
personally identifiable Information from several sources. Among these sources
are: files transmitted from your employer, information collected on your
employer’s behalf from service providers, your own responses on this web site
and over the telephone during conversations with our Customer Care Center.
If you contact The CEI Group to process a claim or request services, we may
request certain personally identifiable Information from you. We may ask you to
provide contact information such as your name, your employee ID, telephone
number, address, etc., so that The CEI Group can perform the services we have
contracted with our clients. We may need to contact the shop that is repairing
your vehicle, a car rental company, independent appraisers, your employer,
service providers, and you to fulfill our contractual obligation to your
employer. We may also use the information collected for billing purposes. If we
have difficulty processing a claim or servicing, we may use this information to
Within the Risk Applications (mvrComplete, DriverServices, DriverCare) the CEI
Group may obtain certain personally identifiable Information from you. We may
also use this information to request Motor Vehicle Record Checks for your
Drivers Licenses. We will not run Motor Vehicle Record Checks without obtaining
your written permission. The Fair Credit Reporting Act requires this permission
statement. CEI considers Motor Vehicle Record information to be extremely
private. It is only made available to people in your organization that have a
business need to see it. The CEI group controls the access to this information
through comprehensive security control applications and processes.
CEI’s DriverCare Safety Store provides web-based training services. Use of this
site may require CEI to obtain certain personally identifiable information from
you. The CEI Group controls access to this information through a comprehensive
security control application. CEI does not store credit card information in its
databases in cases when this payment method is utilized.
We will place announcements concerning this website on the website itself and
we may contact your employer if technical conditions suggest that The CEI Group
may expect an interruption in service.
Based upon the personally identifiable Information you provide us, we will
communicate with you in response to your inquiries, or to manage your claim
and/or service. We may communicate with you by email and or telephone, in
accordance with your employer’s directives. It is highly unlikely that CEI will
request personally identifiable Information from you via email.
SUPPLEMENTATION OF INFORMATION
In order to provide certain contracted services with your employer, we may, on
occasion, supplement the personal information you submitted to us with
information from service provider sources including state motor vehicle
ENHANCEMENT OF PROFILE INFORMATION
CEI does not permit the use or purchase of marketing data from third parties in
order to add it to our existing user database. CEI does not tie any information
to the personally identifiable Information that you or your employer provides
to us. Additionally, CEI does not provide any personal information to ANY other
organizations for any use whatsoever.
AGGREGATE INFORMATION (NON-PERSONALLY IDENTIFIABLE)
CEI shares aggregated demographic/reporting information about our user base
with CEI customers only. This information does not identify individual users.
We do not link aggregated user data with personally identifiable Information.
PERSONALLY IDENTIFIABLE INFORMATION
CEI policy does not permit the disclosure of personally identifiable
Information to anyone other than you, your employer’s authorized and designated
management. CEI DOES NOT Share personally identifiable Information with other
business units or affiliated organizations.
The CEI Group contracts with service providers to provide vehicle repairs,
vehicle rental, glass repair or replacement, and safety-related services. When
required, we will share only as much information as necessary for that service
provider to provide that service. We instruct our service providers that they
should not use personally identifiable Information for any other purpose.
We reserve the right to disclose your personally identifiable Information as
required by law, when we believe that disclosure is necessary to protect our
rights, to comply with a judicial proceeding, court order, or legal process.
INTERNET LOG FILES
As is true of most Web sites, we gather certain information automatically and
store it in internal log files. This information includes internet protocol
(IP) addresses, browser type, internet service provider (ISP), referring/exit
pages, operating system, and date/time stamp. We use this information, which
does not identify individual users, to analyze trends, to administer the site,
and to gather traffic information about our client user base as a whole. We do
not link this automatically collected data to personally identifiable
We may employ session cookies as an additional level of security if your
internet browser settings permit cookies. We do not link the information we
store in cookies to any personally identifiable information. A session ID
cookie expires when you close you browser. If you reject cookies, you may still
LINKS TO OTHER SITES
We do not own or control links to service providers. Please be aware that we
are not responsible for the privacy practices of such other sites. We encourage
you to be aware of this when you leave our site and to read the privacy
statements of each web site that collects personally identifiable Information.
The security of your personally identifiable Information is important to us.
When you enter sensitive information in our web sites, we encrypt that
information using secure socket layer technology (SSL). We follow generally
accepted industry standards to protect the personally identifiable Information
submitted to us, both during transmission and once we receive it. No method of
transmission over the Internet, or method of electronic storage, is 100%
secure. Therefore, while we strive to use commercially acceptable means to
protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our web site, you can send email to
us at firstname.lastname@example.org
CHANGES IN THIS PRIVACY STATEMENT
privacy statement, the homepage, and other places we deem appropriate so that
you are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time. If we make
material changes to this policy, we will notify you here, or by means of a
notice on our home page.
contact us by any of the following methods:
Telephone: (215) 364-5600 (USA)
Fax: (215) 953-4180 (USA)
The CEI Group
4850 E. Street Road
Trevose, Pennsylvania. 19053-6646